Privacy Policy

Information We Collect

Information You Provide to Us

When you use SaveOnFlights, we may collect the following types of personal information:

• Account Information: Name, email address, phone number, and other contact details you provide during registration
• Travel Preferences: Departure and destination locations, travel dates, flight preferences, and budget information
• Payment Information: Billing details and payment method information (processed securely through our payment providers)
• Communications: Messages, feedback, and correspondence you send to us

Information Collected Automatically

When you use our website and services, we automatically collect certain information:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
• Location Data: General location information based on IP address
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver flight alerts, process bookings, and provide customer support
• Personalization: To customize your experience and provide relevant flight deals based on your preferences
• Communication: To send you service updates, promotional offers, newsletters, and respond to your inquiries
• Improvement: To analyze usage patterns, improve our services, and develop new features
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, sending communications, and analyzing data
• Airlines and Travel Partners: When necessary to complete bookings or provide requested travel services
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information
• With Your Consent: When you explicitly consent to sharing your information with third parties

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure payment processing through industry-standard payment gateways

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Withdrawal of Consent: Withdraw consent for data processing where applicable

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

We are committed to addressing your concerns and will respond to your inquiries within a reasonable timeframe.